Our Services
Do you find that by the time you finally get to know a new location, the time has arrived to leave? Discovering the location of shops, where to drink and dine, the best entertainment and a host of other details can absorb much of your time away. At A Space in the City, we do our best to provide time-saving ideas and information that will help reduce this difficulty for you.
Over the years, we've asked many of our guests for suggestions on ways we could help with services that would save them time. Here are a few that we have adopted:
Personal Check-In
Especially for those arriving in an unfamiliar city, a personal check-in is often appreciated. One of our representatives will be happy to meet you at the entrance to your development address, and show you to your apartment*. If you should need information on local amenities, locations, or events, they are there to help. An accompanied check-in is not required in all cases so please let us know if this is a particular requirement.
Guest Information Folder
Your folder is packed with information on the city you are visiting, how to make the best use of your apartment, a broad listing of local attractions, and even where to shop for your immediate food supplies. Tourist Information maps and brochures are included for you to use on days out.
A Space in the City has developed links with local companies to provide discounts for its guests. A list of participating venues can be found in the Guest Information Folder. You might also find a time sensitive voucher or two in with your keys!
Out-of-Hours Contact
Even in the best prepared properties, things can go wrong. We have therefore provided contact details should you have an emergency out-of-hours. Although the likelihood of needing this service is remote, when it is needed you will be extremely thankful that you were able to speak to someone able to rectify the issue. Details are found on the Essential Information page, provided with your apartment keys and in the Guest Information Folder located within the apartment.
Dedicated Departments
A Space in the City has grown considerably over the years and now has staff individually responsible for:
- Reservations, e.g. or extensions to your stay
- Accounts, e.g. a query with your invoice
- Guest Services, e.g. difficulty working the washing machine
- Maintenance, e.g. light bulb needs replacing
- Housekeeping, e.g. more towels needed
If you do not receive the level of attention you would expect from any department, our MD is very much hands-on and will be more than happy to take your call to assist.
Extra Special Extras
Checking in late with no time to purchase breakfast for your first morning with us? Perhaps the ingredients for an evening meal? Would you like a display of flowers to welcome you on your arrival? Do you need someone to shop for a special gift?
Although we provide the essentials to begin your stay with us (washing up liquid, hand wash, toilet roll, shampoo/conditioner/shower gel, complimentary tea and coffee etc) we are aware that you may like to have some immediate supplies waiting for you at your apartment, especially on first arrival. A small charge and 48 hours notice will be sufficient for us to deliver the items of your choice, and add a personal touch to your stay away.
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